My visit to Customeyes Vision Care was awesome. I felt like a V.I.P. The staff is extremely friendly, attentive and helpful. Yesterday, I came in hoping for a walk-in appt, but the Dr. was not available. The receptionist was so friendly and attentive, and explained everything to me, and had me an appt the next morning. When I arrived to my appointment, they'd already had my insurance verified, and helped me choose glasses that fit 200 times better than the frames I'd just purchased in Jan from another eyeglass chain. Dr. Tran is awesome. He actually told me my previous prescription was too strong for me, and now I'm seeing better than ever!! I love it here, and I'm now a lifetime patient. Thanks CustomEyes Vision Care Team!!! --LaQuisha
WOW! I am completely convinced that there is no other optometrist that will be examining my eyes other than Dr. Tran! I have an eye phobia where I do not like for any objects-including eye drops- to come near my eyes. Well, I was quickly put at ease by Dr. Tran as he did all the necessary procedures in a way that did not make me uneasy or uncomfortable. The staff were ALL wonderful and treated me with exemplary customer service. The massage waiting room was the icing on the cake! I must say that I am thoroughly impressed and will return as well as tell everyone I can think of about the wonderful services that were provided. I am a fan for life!
The staff was very friendly and welcome you the moment you walk through the door. Leah and Oliva are wonderful!! Thanks for helping me pick out my glasses. The environment is great for both kids and adults. Dr.Tran is the best optometrist I have been to and I have been to many. I LOVE THE MASSAGE CHAIR and snacks :~) I recommend this place for everyone.
The friendly and most knowledgeable staff! I am a fulltime college student and was worn out wearing contacts with reading glasses and bifocal glasses with the wrong prescription. Dr. Tran spent quality time assessing my vision and my lifestyle. We worked with various types of lenses be we settled on a new multifocal lens which has been absolutely wonderful. Nancy was extremely helpful and knowledgeable during my selection of glasses. She knew the shape that would best suit my face and asked questions about my lifestyle which helped me finalize my selection. Seriously, when was the last time you went to see a doctor and everyone was actually happy to be there and their sole purpose was to satisfy your needs? This is the place. I would highly recommend CustomEyes Vision Care to anyone.
I would recommend CustomEyes Vision Care to others because I had an awesome experience with the staff and doctor. From the moment I walked in the door, I liked the place. The atmosphere was good, the music was great and the smiles were big. Dr. Tran was professional and personable. Overall, I had a great experience and look forward to my next visit. Thanks!
A complete care package! I was not happy that I could no longer see my eye doctor of several years (due to a change in insurance coverage) and was quite frustrated to have to locate someone new. My first two calls to other locations left me wondering and not very satisified with their responses--their reception was very curt--they seemed not to need any more customers. CustomEyes was first class from the very first call to the complete treatment from Dr. Tran and his team of professionals! The first impression won me--#1--FIRST CLASS! A complete care package--quality patient care and quality eye care!!!
Very friendly service! They make you feel like they really care about you as a patient and a person. They spend as much time as you need answering all of your questions. I have worn glasses most of my life and this is by far the best service I have ever received. I will use them exclusively from now on.
I loved everything about my visit! I haven't been to an eye doctor in over five years, and coming here made me feel right at home. Love the staff and Dr. Tran. They are very sweet people. I will be back!
Dr. Tran is the best I've seen since my son has been wearing glasses which was 10 months old. He is 16 now! I wouldn't trade Dr. Tran for anyone!
I don't think I've ever had an eye doctor that actually knew what was wrong with my eyes and how to treat it. Dr. Tran did. Thanks to a great team for excellent customer service!
Professional, courteous and responsive. They understood our needs and offered the best solution! They made us feel extremely comfortable!
My recommendation would truly be based on the wonderful customer service I received from each point of contact from every staff member. From the confirmation phone call to the check-out, each staff member is helpful, friendly and attentive. My experiences here are great each time I visit. Dr. Tran is a pleasure to have because of his thoroughness and determination to meet my needs. Again the staff is awesome. Thanks to each one of you!
Excellent customer service - very interactive with you as an individual. They have a chair that can't be topped when you're waiting to dilate. Just was a comfortable atmosphere to be in. Very satisfied with their service and will come back again and again!
I would recommend CustomEyes Vision Care because of the great friendly customer service. The staff provides knowledge and professional service. They go the extra mile to make you feel welcome. I was undecided on which frame would look good on me but with the kind help of Ms. Nancy, I got the perfect frame! I am very excited and feel I made the right choice by coming to CustomEyes Vision Care. I have and will continue to recommend Dr. Tran and his staff!
-- R. Glenn